Check your week on one screen

Open the dashboard and see at a glance whether the agent paid for itself this week: the revenue it helped with, the conversations it handled and where your team had to step in. You get the numbers that matter without reading through chat logs.

Start free trial Book a demo

What you get

  • Conversations and revenue together

    See chat volume next to the results you care about, so you don't end up chasing chats per day.

  • See how the agent is doing

    Check coverage, deflection and where your team takes over, so you know what to improve in the agent and in your team.

  • Fits a store owner's day

    Short check-ins: what changed this week, what to fix next and what to keep.

  • Context for the numbers

    Read the numbers against your campaigns, launches and busy support days. When a figure moves, that context matters.

How it works

  1. Connect and install

    Your Shopify data and knowledge base give you the first baseline.

  2. Check in each week

    Look at the headline numbers and anything that needs attention.

  3. Make changes in the same place

    Adjust rules, wording and priorities without leaving the dashboard.

In your dashboard

Ask it to fix something, then confirm

Ask Aurevia shows the edit as a card with the product, the new title and the new description. Nothing changes in Shopify until you click Confirm.

What you'll actually look at

  1. Step 1

    Home, in chat view

    Active chats, resolution rate, sales made by the agent, and an Ask Aurevia box in the middle of the page.

  2. Step 2

    Home, in dashboard view

    Revenue and orders the agent influenced, the recommendation funnel and the questions shoppers ask most.

  3. Step 3

    Live Activity

    Every open conversation with the shopper's cart beside it, updating as it happens.

“The thing i like most is not even what I installed it for. Customers ask questions completely different to how we write our product pages. Seeing those conversations has helped us understand what people are really looking for”
L1NKUnited Kingdom · Shopify App Store review

Questions, answered

How is this different from Google Analytics?

It links shopper questions, how the agent performed and the sales that followed, so you aren't guessing everything from pageviews.

Can I share access with my agency?

Follow your own process for sharing logins. The aim is that you and your partners look at the same honest view of performance.

Can I ask the dashboard questions instead of reading charts?

Yes. Ask Aurevia is built into the dashboard. Press ⌘K and ask in plain English. It answers with charts and sources, and can suggest catalogue fixes that you confirm before anything changes in Shopify.

Keep exploring

See it live on your store

Install from the Shopify App Store, sync your catalogue and watch the first conversations come in. Free for 14 days.

Start free trial Book a demo